Google via Synergis Creative Contract (2016 – Current) — UX Designer
UX design lead for Google One, a new storage and support subscription service. Work primarily includes concept creation, wireframing, visual design, interaction design, and prototyping. Also research and design methods are used. Read about it here.
Big Tomorrow (2015 – 2016) — Freelance Interaction Designer
Interaction Designer for holistic design consulting project. My responsibilities included strategic consulting with the business, interaction design wireframing, iteration on design flows, and communicating with a team of designers and project managers on collaborating towards a complete design solution.
Samsung Research America (2014 – 2015) — Lead UX Designer
Lead designer for Milk Video. Integrated UX research and conceptual work into production of streamlined video service with many brand collaborations, netting 500k monthly active users 6 months after launch. Design and engineering were done with a small agile team. This was a strategic product design position with responsibilities including user experience design, wireframing, visual design, and spec/asset production to support engineering.
The Orange Chef Company (2014) — User Experience Designer
The Orange Chef Company offered a unique, high level hardware and software product early into an emerging market: smart devices and cooking. The Prep Pad was a Bluetooth enabled, steel and wood scale that paired with an iPad app to show the nutritional content of the food you weighed on it.
US Bank (2013 – 2014) — Mobile Information Architect
Information architect for US Bank's mobile app which services over 2 million users. We re-designed the app, creating improved engagement and being briefly featured as best new financial app in the App Store in 2013. Communicated with business, developers, and risk/security sections of the company to create strong user centered designs for future implementation. Deliverables include heuristic analysis, usability testing, IA task flow diagrams, sitemap architecture, wireframes, and research documentation.
Honda Research Institute (2012 – 2013) — Lead Designer & Researcher
Lead designer for a small team of computer scientists working on augmented reality applications for an in-car 3D heads up display. Directed the design process from user research, synthesis, design, prototyping and testing. Design work included 3-D prototyping/modeling, visual design, and prototyping using video simulations of augmented reality. Responsibilities also included design advocacy through presentations to the company, talking both about the content of our work and elaborating design and research methods for the work of all the engineers at Honda.
Xerox PARC (2012) — Ethnographic Researcher
I conducted ethnographic research for Xerox PARC using high standards of ethnography and sociology research near Indiana University. Methods included video, participant inquiry, and coding and analysis of collected data. Worked with a team of distributed graduate students to discuss findings.
National Institute of Informatics in Tokyo Japan (2011 – 2012) — Research Internship
I designed and conducted experiments on Japanese mobile phone users, and I designed a novel interactive system for writing Japanese that does not require the use of vision or a second hand. The system was designed to match the particular cognitive map of the Japanese language that is learned by children in Japan, which is known as the Goju-on, which means "50 sounds". By mapping the mental model of the language to the human hand, I designed the most intuitive mapping possible.
Indiana University (2010 – 2012) — Master of Science, Human-Computer Interaction Design
The HCI/d graduate school combines an academic approach to HCI with a practical, famously demanding design program. In addition to core coursework on interaction design practice and theory, I also focused on interactive fashion / "wearable" concepts, storyboards, human-robot interaction, and creative process management.
Academy of Art University (2013) — Graphic Design Coursework
Taking graphic design coursework out of personal interest and to expand on overall design execution skills.
University of Southern California (2004 – 2008) — Bachelor of Music, Classical Guitar Performance
Besides a focus in classical guitar performance, I also secondarily focused on music composition, arranging, improvisation, and atonality and modernism.
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